Incoming Calls to Yokota Residents Still a Problem
Yokota residents expecting a call from the States might be waiting a while as Allied Telesis works to resolve problems with incoming calls on their Voice over Internet Protocol (VoIP) phone service.
A message was posted on Allied’s information channel Thursday evening and an e-mail was sent to customers Friday. According to Allied’s Yokota business general manager, Bruse Green, customers can make outbound calls, call other Yokota residents, dial DSN numbers and contact 911. However, incoming calls to customers are receiving an error message.
For a company who stipulated they would provide better service than the previous contractor, Allied Telesis has done absolutely nothing to warrant their self-propelled hype. Internet outages, phone outages, phone calls cutting out in the middle of the call, complete DSL outages, not to mention that when DSL service is out there is no way to dial an emergency services number. This is what Allied Telesis considers quality.
Someone please tell me why Allied Telesis won the contract to provide “triple play service” when it is blatantly obvious that an off-base, Japanese company would have fulfilled their obligations twelve-thousand percent better?
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